Shipping Policy

At HHO, we are committed to delivering your favorite apparel and fabrics to your doorstep in a safe, timely, and cost-effective manner. Whether you’re ordering from within India or across the globe, our shipping process is designed to offer complete transparency and reliability.

📍 Domestic Shipping (Within India)

Shipping Time: Orders are processed within 1–2 business days. Delivery typically takes 3–7 business days, depending on your location.
Shipping Charges:
- Standard Shipping – Free on Indian Customer orders
Courier Partners: We use reputed logistics partners such as Delhivery, Blue Dart, and DTDC for fast and secure deliveries.
Order Tracking: Once shipped, you will receive a tracking number via email/SMS to monitor your package in real-time.
Delivery Address: Please ensure your shipping address and contact details are accurate to avoid delivery issues.

🌍 International Shipping

We proudly ship our products worldwide to serve our global customers.

Shipping Time: Orders are processed within 2–3 business days. International delivery may take 7–21 business days depending on your location and local customs clearance.
Shipping Charges: Calculated at checkout based on the weight, size of the package, and destination country.
Duties & Taxes: Import duties, taxes, and customs charges (if any) are not included in the shipping cost and must be paid by the recipient as per the destination country’s policies.
Courier Partners: DHL, FedEx, Aramex, and other globally trusted partners are used for international shipments.
Order Tracking: All international orders are provided with tracking details once the shipment is dispatched.

🔁 Shipping Restrictions & Notes

We currently do not ship to PO Boxes or military addresses (APO/FPO).
Delivery timelines may vary during high-demand periods, sales, holidays, or due to external circumstances such as weather or customs delays.
In case of delay or issue with delivery, our support team is available to assist you.

🚚 Order Tracking & Support

You can track your order at any time using the tracking number sent to your registered email or by visiting our Order Tracking page.
For assistance, feel free to contact our customer support at:

📧 Email: [email protected]
📞 Phone: +91-8826668832
📍 Operational Address: DLF, Faridabad, Haryana 121003, INDIA

We appreciate your trust in HHO. Our team is always working to improve your shopping and shipping experience.